Remedy Management is the pioneer and market leader in Experience Management.

Remedy Management’s award-winning SaaS platform, the Remedy Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Remedy Management captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Remedy Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

From implementation services to customer service & support to insights & training, our service professionals and partner ecosystem are your guides to improving your customer experiences.

Over a thousand of the world’s best-loved brands trust Remedy Management to help them become truly customer-obsessed.